Ad spend can be wasted in lots of different ways. So it can be hard to pinpoint exactly why your campaigns aren’t getting the results you expected. But eliminating inefficiencies is much easier when you know how and where they’re likely to crop up.
In this article, we've compiled 11 common causes of wasted ad spend that occur within performance marketing campaigns. The list comes from from our previous Performance Marketing Efficiency Playbook.
You can download the 115-page playbook for free – no form fill required. Expect to learn:
- How to calculate your Marketing Efficiency Ratio (MER)
- How to obey the 10 ad copy commandments
- The 1-1-3-1 rule for landing pages
- Ideal B2B & B2C PMax campaign structures
- “Outside the box” targeting strategies for paid social
- And lots more
Get Lunio’s performance marketing efficiency playbook
Wasted ad spend: 11 common campaign inefficiencies
Run through the list below and consider how your own campaigns stack up in comparison.
1. Not using historical performance data
This is a potential gold mine of valuable information and insights. You should know exactly where your budget has previously delivered and where it has fallen short. Going ahead without a clear grasp on this is like swimming in the dark.
2. Lack of robust conversion tracking
As PPC becomes more automated, having a bullet-proof conversion tracking system in place is more important than ever. The principle of ‘garbage in, garbage out’ always stands. So you need to pay closer attention to the quality of input data (i.e. conversions) you’re feeding into campaign algorithms.
3. Setting up automated campaigns incorrectly
Performance Max and other automated campaign types have a lot of potential. But they can also lead to significant overspending if they’re not set up effectively, or left to their own devices. This is especially true for B2B businesses where CPCs are generally higher.
4. Fake ad engagements and invalid traffic
Based on data we’ve collected at Lunio, we typically observe that 10 - 20% of ad spend is wasted on clicks from bots and fake user profiles. These bad clicks also distort your analytics, making it harder to make data-driven campaign optimsations.
You might go into Google Analytics and review your click and conversion data there. Then you log into your CRM and see completely different metrics. Different click volumes. Different conversion volumes. Different values per lead. And this is in part due to the distorting influence of fake and invalid traffic on your ad campaigns.
5. Poor landing page design
Excessive copy, poor value proposition placement, and high levels of friction can kill your conversion rates. It doesn't matter how well-optimised your campaigns are - if your landing pages aren’t up to scratch you’ll simply be spinning your wheels (and wasting lots of money in the process).
6. Poorly crafted ad copy
Your ads might reach the right audiences, but if your messaging doesn’t resonate, your click-through rates will suffer. If you adopt very similar messaging to your competitors you risk being drowned out in the noise. And if your ad copy isn’t highly relevant to the keywords you’re targeting, your Google Ads Quality Scores will dip leading to an increase in campaign costs.
Note: Check our previous guide to crafting captivating ad copy that converts.
7. Using the wrong bidding strategy
Your bidding strategy signals which KPI you want Google to prioritise. So using the wrong one can create a disconnect between your goals and the results you're getting. Failing to set appropriate budget limits on automated bidding strategies can be very costly if left unchecked for even just a day or two.
8. Not refining your audiences enough
If you’re not using exclusion audiences in all your campaigns, your ads will be displayed to a less targeted range of people who are ultimately less likely to convert. Exclusion targeting becomes even more important when using automated campaign types, where audience targeting is in the hands of machine learning algorithms.
"We saw a significant increase in efficiency on LinkedIn campaigns by excluding inactive users. Imagine you are setting up a LinkedIn campaign – you put in a job title, you put in the target company, and you end up with 10,000 people in the target audience. If you simply press go at this point without any further refinement, you’re going to waste money.
Ideally you want to separate active from inactive users. You can do this by adding extra campaign parameters to exclude any users with incomplete profiles, those who haven’t posted within the last 90 days, or those who aren’t actively engaged in any groups. This may cut your initial list of 10,000 users down to 5,000 or less."
Neil Andrew
CEO, Lunio
9. Not updating ad creatives
Don’t continue spending heavily on stale ads with mediocre conversion rates. Constant innovation and experimentation is essential for creating ads that resonate with your audience. If you continue to do what you’ve always done, you’ll never drive further ad spend efficiency.
10. Not investing enough in retargeting
If you aren’t further capitalising on traffic you’ve already paid for through extensive retargeting, you’re limiting your overall spend efficiency. You should aim to concentrate a significant portion of your overall ad spend on you know have some sort of interest in your business. Retargeting also significantly increases branded search queries, which have much higher conversion rates.
11. Focusing on leads over revenue
Measuring on MQLs alone incentivises marketing teams to get the most volume of MQLs for the lowest cost, which is entirely misaligned with sales productivity and sales goals. B2B brands tend to spend the vast majority of their paid media budget on driving short-term outcomes with lead generation activity driving little revenue.
Doing more with less?
Given the current economic climate, many of us are having to adapt to less budget, reduced headcount, and fewer shiny new tools. But revenue targets remain as ambitious as ever.
So in this context, performance marketing efficiency is the key to success. Gone are the days of simply throwing more money at ad networks until goals are met.
If you’re one of the lucky ones that hasn’t been affected by budget cuts, efficiency still matters. You can become more efficient while increasing marketing spend by ensuring your campaigns are seeing higher profitability ratios over time. And one of the easiest ways to start is by eliminating wasted spend on invalid traffic and fake ad engagements.
Say goodbye to wasted ad spend
Discover how Lunio can help you eliminate invalid ad clicks and maximize paid media performance